With over 31 years of expertise in the care sector, Carla Kell has been appointed to manage Charlton Lodge, a new care home under the Care UK portfolio, set to open its doors on Monday, October 28. Kell brings a wealth of knowledge to her role, having spent the last four years as a home manager at another care facility, providing residential, nursing, and dementia care. In her new position, she will oversee operations and the welfare of up to 72 residents.
Carla Kell’s Statement on Her New Role
Ms. Kell shared her enthusiasm for this leadership opportunity, stating, “I place great value in being a trusted face within the home and the wider community, and I feel incredibly privileged to be taking on this role.”
She emphasized her vision of creating a safe and stimulating environment, driven by open communication and inclusivity. “I’m keen to advocate dignity, independence, choice, and self-fulfillment for all residents… I strive to ensure my team always provides the professional and empathetic care everyone deserves,” she added.
As the official opening approaches, she looks forward to introducing the community to Charlton Lodge and its offerings. Residents, families, and prospective visitors are expected to see first-hand the quality and attention the facility will bring to the area.
Care UK Highlights Importance of Strong Leadership
Care UK, which manages Charlton Lodge, recognizes the critical role of competent and compassionate leadership. The organization expects Ms. Kell to emphasize calmness, proactive solutions, and empathy when working with team members, residents, and their families.
Mark Young has also joined the Charlton Lodge team as the new customer relations manager. Mr. Young transitions into this role after his tenure at Millers Grange, another Care UK home located in Witney.
Angela Zuraw, regional director for Care UK, expressed her confidence in the new leadership team at Charlton Lodge. “Charlton Lodge marks an important investment for Care UK, and we’re thrilled to have Carla and Mark on board,” she said. Zuraw noted the commitment to assembling a skilled team to deliver exceptional care, maintaining the high standards set for the facility.
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