Home-Start Southern Oxfordshire
Trained home-visiting volunteers and groups for families with a child aged five or under
Support for families with young children
Home-Start Southern Oxfordshire is a voluntary organisation committed to promoting the welfare of families with at least one child aged five years or under. It has helped families in Southern Oxfordshire since 1989, and today supports families across most of South Oxfordshire and the Vale of White Horse, through volunteer home-visiting and support groups.
Families struggling with postnatal depression, isolation, illness, bereavement, family breakdown and many other issues receive the support of a trained volunteer, who spends around two to three hours a week in the family's home helping in the ways they need. There is no judgement: it is compassionate, confidential help and expert support. A small team of paid staff recruits, trains and supervises the volunteers and runs the groups.
Home-Start Southern Oxfordshire is a registered charity (number 1113941) and company (number 05443274), managed by a volunteer Board of Trustees chaired by Jan Rimmer. As part of the Home-Start network it is assessed under the Home-Start Quality Assurance Standard. Its office is on the 1st Floor of Didcot Library, 197 Broadway, Didcot OX11 8RU, open Monday to Friday, 9am to 4.30pm.

The year to 31 March 2025
Help at home from a trained volunteer
Being a parent can be lonely, frustrating, heartbreaking and overwhelming. Families ask for support for many reasons, including poor mental or physical health, bereavement, multiple births and feeling isolated.
Volunteers offer one-to-one home-visiting and a wide range of targeted support for parents and their children, such as playing and reading with the children, sharing experiences, listening, helping to arrange appointments and other emotional and practical support. All services are free and confidential.
To get support you must generally have at least one child aged five years or under, and there must be a volunteer available to support you: help depends on volunteer and Co-ordinator capacity.

How to ask for help
- 1
Fill in the 'Help for me' form
Parents can refer themselves using the online self referral form on the Get Support page, telling Home-Start as much about their situation as they feel able to.
- 2
Or ask a professional to refer you
Health visitors, social workers, mental health services and education professionals can refer a family using the online professionals' form, but only with the family's permission.
- 3
A member of staff gets in touch
One of the Home-Start team will get back to you to talk about your needs.
- 4
Support from a volunteer
Where a volunteer is available, they visit the family at home for around two to three hours a week.
Groups for parents and young children
Home-Start's groups give children the chance to play, learn and have fun, and give parents the chance to meet other families, pick up advice and feel less alone. Both groups meet at Great Western Park District Community Centre, 1 Gentian Mews, Didcot OX11 6GR.
Baby & Me Group: Tuesdays, 10am to 11.30am. A weekly drop-in group for expectant parents and parents with babies up to 15 months old, with a calm environment, toys to explore, coffee, and support and advice from staff and volunteers. There is a voluntary £2 donation per family per session.
Best Starts Group: for parents and their child aged 1 to 4, especially parents who find large groups intimidating, parents with anxiety or low confidence, and parents concerned about their child's development. The group is kept to a maximum of eight families, there is no fee, and you join through a short referral form (self referral or from a professional). The Get Support page lists it on Tuesdays, 1pm to 2.30pm, but also mentions Wednesdays, so check the day when you are invited. To chat about the group first, email admin@homestartso.org or call 01235 511152 and ask for Annie, the Group Worker.

Become a home-visiting volunteer
No special qualifications are needed. Volunteers are usually parents or grandparents with an interest in, and experience of, young children and family life, and Home-Start welcomes volunteers from all sections of the community. As a volunteer you:
- visit a family at home for around two to three hours a week
- commit at least one year of your time
- have a non-judgemental attitude and understand the pressures of parenting
- complete the free Volunteer Preparation Course before meeting your first family: five morning sessions, usually in the Didcot office, plus about 12 hours online, covering child development, community resources, confidentiality, relationships and safeguarding children
- have an enhanced Disclosure and Barring Service check
- get travel expenses paid, and regular support from a Family Co-ordinator
Other ways to help: volunteer at one of the groups (email admin@homestartso.org), join the Friends of Home-Start fundraising group, which meets monthly over a coffee (email Faye, the Development Manager, at faye.golding-king@homestartso.org), or join the Board of Trustees, which looks for skills such as business management, finance, law, IT, HR, PR and early years knowledge. Call 01235 511152 or email admin@homestartso.org.

From Home-Start volunteers
I get huge satisfaction seeing families who are going through difficult times slowly emerge from a dark tunnel into a lighter place.
Jill, Home-Start Southern Oxfordshire volunteer
Simple practical support from a Home-Start volunteer, or maybe just a "listening ear", may help prevent these circumstances becoming overwhelming. Volunteering can be challenging, hard work and hugely rewarding!
Amanda, Home-Start Southern Oxfordshire volunteer
Donate or fundraise
Home-Start Southern Oxfordshire relies on donations, grants and fundraising, and aims to raise £30,000 in 2026/27. Donations help fund volunteer travel expenses and training, provide equipment and training at the support groups, and support parents when they need it most.
- Donate online, once or monthly, through the links on the Fundraise page.
- By post: Home-Start Southern Oxfordshire, 197 Broadway, Didcot, OX11 8RU. Taxpayers can add Gift Aid using the form on the website.
- Take on a challenge from the events calendar, or run your own bake sale, dress down day or sponsored event.
- Co-op members can choose Home-Start Southern Oxfordshire as their local cause.
- EasyFundraising collects donations when you shop online at no extra cost.
- Lotteries: play the White Horse Community Lottery or the SO Charitable Lottery for Home-Start (tickets £1 a week).
- Gifts in Wills: use the registered name Home-Start Southern Oxfordshire and charity number 1113941.
Questions and answers
Does Home-Start cover Wantage and Grove?
Home-Start Southern Oxfordshire supports families across most of South Oxfordshire and the Vale of White Horse. You can check which Home-Start covers your postcode using the Home-Start map linked from its contact page.
Who can get support?
Families who generally have at least one child aged five years or under, when a volunteer is available to support them.
Does support cost anything?
No. All Home-Start's services are free and confidential.
Can I refer myself?
Yes. Parents can use the 'Help for me' self referral form online. Professionals such as health visitors can also refer a family, with the family's permission.
How much time does a volunteer give?
Home-visiting volunteers spend around two to three hours a week with a family, and commit to at least a year with Home-Start.
Do I need qualifications to volunteer?
No. Volunteers are usually parents or grandparents with experience of young children and family life. You complete a free Volunteer Preparation Course and an enhanced DBS check, and travel expenses are paid.
When is the office open?
Monday to Friday, 9am to 4.30pm, on the 1st Floor of Didcot Library, 197 Broadway, Didcot OX11 8RU. Call 01235 511152 or email admin@homestartso.org.
Ask for support or offer your time
Contact Home-Start Southern Oxfordshire by phone, email or its online form about support, groups, volunteering or donations.
Meetings
Office Monday to Friday 09:00-16:30
Mon 12 Oct, 09:00-16:30 · Office
Tue 13 Oct, 09:00-16:30 · Office
Wed 14 Oct, 09:00-16:30 · Office
1st Floor, Didcot Library, 197 Broadway, Didcot OX11 8RU
Families with children aged five and under
Free
Self-refer or be referred by a professional via the website